Developing an accurate, detailed implementation plan is critical to translating your commercial digital printing requirements into an actionable project that meets your objectives quickly and cost effectively.
Building and administering print management programs like yours requires a dedicated, experienced team. While client requirements and implementations may differ, we follow a time tested, standardized process to ensure that the specifics of each project are delineated and adhered to throughout.
The day to day activities of your account is assigned to a Customer Service person who interfaces with customers to manage routine questions that pop up.
Tactical support is provided by an Account Manager who is responsible for implementation and on-going account management. This person is your primary point of escalation when necessary.
Technological support is provided through a combination of internal and external resources depending on the complexity of the requirement.
The “New Business” model:
With the strains put on business in today’s world, downsizing has been a requirement. Yet we are expected to do more with less! Our Account Managers become part of your team, managing and delivering your documentation…efficiently and effectively!
The Docunet Process
How Can We Help?
"Well...WE DID IT!! We got the IFU's to the Inspection Department by end of day today and that was our goal. These will be ready to ship to Europe now on Friday. I sure wish I had more opportunities to send your way because you are such a fantastic Supplier to work with. Your team really does not miss a beat on these urgent jobs we seem to have from time to time.
When it gets crazy, I know we can count on Docunet!!"– Dawn H., Sr. Buyer, Medical Device Manufacturer