What makes Docunet different?
- We answer the phone! We take pride in delivering the best customer service in the industry. We like talking to our customers. You’ll never get an automated attendant here, because we know that your time is valuable. With Docunet, you can trust that your business is our top priority.
- We’re FAST! We’ve helped our customers avert countless disasters with our same-day proofing and print production turnaround. If your project is urgent, it becomes our top priority. Our schedules are constantly changing to meet requests as they come in. If it’s humanly possible to meet your immediate need, we will make it happen.
- We think! Each and every team member at Docunet has extensive experience in the world of digital printing solutions. We enjoy sharing our expertise in order to make your projects more productive, cost effective and timely.
With same-day proofing and next-day print production, plus a proprietary revision system that ensures maximum accuracy, partnering with Docunet means never having to sacrifice quality for efficiency and value.
From digital printing and binding to finishing and folding, Docunet is your one-stop shop for all your printing needs. With more than 28 years of experience printing documents for highly regulated industries, precision is in our blood. Even if your printed materials aren’t a matter of life or death, we’ll treat them as if they are. For us, accuracy is non-negotiable.
Your urgent project is our top priority. Our schedules are constantly changing to meet requests as they come in, so if it’s humanly possible to meet your immediate need, our quality digital printing experts will make it happen with precision, elegance and efficiency.
Customer Service and Tactical Support that Goes Above and Beyond
We provide custom digital printing solutions that companies can trust. We follow time-tested, standardized processes based on ISO guidelines, but each process is customized and executed with a human touch by one of our team members with decades of skill and experience.
Each account has a dedicated Account Manager who provides strategic support for each print project. If your requirements change or crisis strikes, your Account Manager has you covered. We communicate proactively and address questions or clarifications as they arise, saving you precious time and stress when time and accuracy are of the essence.
Quality Begins and Ends with the ISO Process
Quick turnaround times make it imperative to perform regular quality checks throughout the digital printing process to ensure the final product reaches our shipping department free of errors. Each step of your project is documented, signed off and crosschecked before moving on to the next step. This rigorous process, combined with our commitment to continuous improvement, yields measurable quality performance.
Our quality and delivery results for 2017 came in at an impressive 99.8%, reflecting the effectiveness of our ISO procedures. But our focus on continuous improvement means we won’t rest until we achieve perfection for ourselves and for you, our valued clients and partners.